Telecom Expense Management (TEM/MEM)
Telecom, mobility, and IT costs stay under control, without slowing teams down. Contracts, invoices, devices, and services are managed as one strategy instead of a pile of separate bills.
- Telecom & mobility expense management (TEM/MEM)
- IT and network asset visibility across carriers and vendors
- Ongoing optimization, reporting, and support for finance and IT
What Technology Expense Management Covers
We bring all recurring technology spend into one clear view. That includes telecom, mobility, network, and core IT services, so finance, IT, and operations are working from the same numbers.
Areas of Services
Our work and strategy is tailored to each organization, but most projects include a mix of telecom equipment and mobility equipment management, cost savings strategies, clean‑up, and planning across the full IT and mobility technology stack.
Telecom & Network
Landlines, SIP, data circuits, internet, and voice services often grow over time with little clean‑up. The goal is to match services to what is actually needed today.
Key areas of focus:
- Full inventory of lines, circuits, and services
- Contract, term, and rate review across carriers
- Removal of unused or duplicate services
- Renegotiation support at renewal time
- Clear mapping of services to locations and cost centers
Mobility, Wireless & Devices
Phones, tablets, hotspots, and IoT devices add up quickly. Mobility management keeps plans, devices, and usage aligned with real needs and policies.
Key areas of focus:
- Inventory of devices, users, and plans
- Usage analysis to find overages and under‑use
- Right‑sizing of rate plans and features
- Support for moves, adds, changes, and disconnects
- Smartphones, tablets, hotspots, and IoT lines
- Mobile Device Management (MDM) / Unified Endpoint Management (UEM)
- Policy, security, and lifecycle support for mobile fleets
IT, Cloud & Technology Services
Review of core infrastructure and cloud usage to support stability, security, and growth. This keeps systems reliable without overspending on capacity that isn’t needed.
Key areas of focus:
- Reviewing current hosting, cloud, and network setup
- Identifying performance, reliability, or security concerns
- Aligning environments to current and future workloads
- Highlighting cost‑savings opportunities without added risk
- Suggesting improvements that support future projects
How Technology Expense Management Works
The process is built to support internal teams, not replace them. Finance, IT, and operations stay in the loop while the heavy lift of analysis and coordination gets handled.
Discovery & Data Collection
Gather invoices, contracts, carrier portals, device lists, and current reports from finance and IT.
Inventory & Baseline
Build a clean inventory of services, devices, accounts, and vendors. Set a clear baseline of current spend and usage.
Analysis & Optimization
Identify unused services, billing errors, over‑provisioned plans, and better contract options. Create a prioritized list of changes.
Execution & Coordination
Support change requests, carrier discussions, migrations, and clean‑up so internal teams stay focused on daily work.
Management & Reporting
Provide regular reporting, checks, and reviews so savings are maintained and new services are added with intention.
Benefits of Strong Technology Expense Management
The goal is more than a one‑time cost cut. Our primary objective is simple, create ongoing control, better decisions, and a cleaner environment to grow on.
Cost & Savings
- Reduced telecom and mobility spend through clean‑up and right‑sizing
- Fewer surprise charges and billing errors
- Better terms and pricing at renewal time
Control & Visibility
- One inventory for lines, services, and devices
- Clear ownership by cost center, location, or team
- Regular reports that finance and IT can trust
Operations & Experience
- Less time spent tracking down invoices and services
- Smoother onboarding and offboarding for users
- Easier planning for new sites, programs, or projects
Who Technology Expense Management Best Serves
This service supports organizations where telecom, mobility, and IT services are a meaningful line item, and where bills, contracts, and devices have spread across vendors, teams, or locations.
- Multiple carriers, vendors, and separate contracts across regions
- Telecom and mobility spend that has grown without regular review
- Limited visibility into which services support which sites or teams
- Invoices that are paid on time but rarely challenged or audited
- IT, finance, and operations each having partial views of the same spend
Why Partner With Eynstyn for TEM & MEM
Many technology expense tools focus on software first and people second. This approach keeps the focus on the organization: how teams work, how services are used, and what leaders need to see. The platforms and reports support that, not the other way around.
- Vendor‑neutral perspective across carriers and providers
- Hands‑on support, not just dashboards and logins
- Collaboration with internal IT, finance, and procurement
- Recommendations that balance cost, risk, and performance
- Ongoing support when contracts, services, or programs change
Technology Expense Management FAQs
A few common questions that come up when teams explore TEM and MEM support.
Is this only for very large enterprises?
No. This service supports any size organization. The main factor is not headcount, but how many vendors, locations, users, and services are in play. When spend and complexity reach a certain point, having a focused partner adds real value.
Do we need a dedicated internal TEM team to use this?
A dedicated TEM team is not required. Our service acts as an extension of the internal team, filling gaps and handling the heavy analysis and coordination.
How is this different from using a software platform alone?
A platform can help collect data, but it does not negotiate, chase down issues, or understand the day‑to‑day realities of the business. This approach combines tools with hands‑on support, so insights turn into actual changes, savings, and better processes.
Can you work with existing carriers and vendors?
Yes. The goal is to improve results from the current environment, not to force a specific carrier or vendor. Recommendations often include keeping some providers, changing others, and updating how services are structured and tracked.
How long does a typical TEM/MEM engagement run?
Most organizations see meaningful findings in the first 60–90 days, followed by phased clean‑up and optimization. Many choose ongoing support to keep savings, visibility, and control in place as the environment changes.
Bring Telecom, Mobility & IT Spend Under Control?
When technology costs are visible, managed, and aligned with how the organization works, every team benefits. If carrier bills, devices, and services have become hard to track or manage, a focused technology expense review is a strong first step.